Data we collect
We collect the following data:
- Data relating to the generation and/or consumption of electricity (and timestamps) and related installations and devices (also other energy carriers if applicable).
- Data necessary for connections to our applications such as IP addresses and device data.
- Data you provide to us in communications.
Purposes of data collection
We process your data exclusively for the following purposes:
- To provide insight to you on the generation and/or use of electricity and other energy carriers for the purpose of improving your energy management.
- For diagnostic purposes or error solutions.
- To maintain and improve our application.
- To comply with legal obligations or requests from public authorities (if applicable).
Legal basis for processing
We process your data on the following legal grounds:
- Performance of an agreement (e.g. logging data).
- Legitimate interest, such as securing against unauthorised access and improving our application.
- Consent, if explicitly granted by you.
Sharing of data
We do not share your data with third parties, except in the following cases:
- If required by law (e.g. at the request of a regulator).
- If you have given your explicit consent.
- A processor agreement has been concluded with external data processors.
Data security
We take appropriate technical and organisational measures to protect your data. This includes:
- Encryption of data during transmission.
- Secure databases with restricted access.
- Regular security audits of our systems.
- Regular software updates are carried out.
- Access rights are restricted to authorised individuals.
Retention period
We do not retain your data for longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Your rights
You have the following rights regarding your personal data:
- Right of access: You can request to see what data we hold about you.
- Right to correction: You can have incorrect or incomplete data corrected.
- Right to erasure: You can request that your data be deleted (to the extent that this does not contravene legal obligations).
- Right to restriction of processing: You can ask us to restrict the processing of your data.
- Right to data portability: You have the right to receive and transfer data to another party in a structured, machine-readable format.
Please contact us using the details below to exercise your rights.
Contact
For questions about this Privacy Statement or to exercise your rights, please contact us at administratie@blue-energy-concepts.nl